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  • Tamara Payments - Terms & Conditions

Terms and Conditions

  • Pay with Tamara option is valid in all eXtra stores and on extra.com & mobile app in The Kingdom of Saudi Arabia.
  • Pay with Tamara is available for all product categories excluding gift cards.
  • Customers can split the invoice in 4 when they pay using Tamara.
  • Customers can split the invoice in 6 when buying Samsung Galaxy S24 only within the offer period until Feb 29th 2024, when they pay using Tamara.
  • Split the invoice in 6 when buying Samsung Galaxy S24 is valid online only, split the invoice in 4 still applies when buying from the stores.
  • Minimum invoice value is 200 SR, and maximum invoice value is 9,000 SR to be eligible to pay with Tamara.
  • Items bought with Tamara can’t be refunded in cash or gift cards, refund can be through Tamara only.
  • eXtra’s return & exchange policy applies for items purchased using Tamara.
  • eXtra will not have any obligations or liabilities for issues related to accounts, payments in Tamara app or web. For all technical-related issues please contact Tamara.
  • Service fees will be applied when using Tamara, for details, please refer to the table below:

    Invoice Value (SR) Charges (SR)
    From To
    200 499 19
    500 999 49
    1,000 1,999 99
    2,000 2,999 149
    3,000 3,999 199
    4,000 4,999 219
    5,000 9,000 239
  • Service charges are refundable in case of full order cancellation / return, and non-refundable in case of partial cancellation / return.
  • Tamara payment option cannot be combined with any other payment option. In case of choosing Tamara as a payment method, the invoice value must be fully paid using Tamara only.
  • Payment split might be on 4 non-equal splits based one customer's credit history and credit score. You can contact Tamara for more information.
  • Customer must use the mobile number registered with Absher to complete the purchase using Tamara.
  • Customer must settle all overdue payments with Tamara.
  • Customers of Age 18 Years and older are Eligible to Pay with Tamara as follows:

    Age Eligibility Minimum Invoice Value Maximum Invoice Value
    Below 18 Years Not Eligible SR 0 SR 0
    18-21 Years Eligible SR 200 SR 1,500
    Above 21 Years Eligible SR 200 SR 9,000
  • eXtra reserves the right to suspend, cancel or amend any of these terms and conditions at any time.
  • These special Terms and Conditions and its amendments from time to time shall be governed by the laws of Kingdom of Saudi Arabia and subject exclusively jurisdiction of its Courts.


 
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