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Terms and Conditions

  • Pay with Tamara Option is valid in all eXtra Stores and on extra.com & mobile app in The Kingdom of Saudi Arabia.
  • Pay with Tamara is available for all Product Categories excluding Gift Cards.
  • Customers can split the invoice in 3 when they pay using Tamara.
  • Minimum invoice value is 200 SR, and maximum invoice value is 9,000 SR to be eligible to pay with Tamara.
  • Items bought with Tamara can’t be refunded in cash or gift cards, refund can be through Tamara only.
  • eXtra’s return & exchange policy applies for items purchased using Tamara.
  • eXtra will not have any obligations or liabilities for issues related to Accounts, Payments in Tamara App or Web. For all technical-related issues Please Contact Tamara.
  • Service fees will be applied when using Tamara, for details, please refer to the table below:

    Invoice Value (SR) Charges (SR)
    From To
    200 499 19
    500 999 49
    1,000 1,999 99
    2,000 2,999 149
    3,000 3,999 199
    4,000 4,999 249
    5,000 5,999 299
    6,000 9,000 349
  • Service charges are refundable in case of full order cancellation / return, and non-refundable in case of partial cancellation / return.
  • Tamara payment option cannot be combined with any other payment option. In case of choosing Tamara as a payment method, the invoice value must be fully paid using Tamara only.
  • Payment split might be on 3 non-equal splits based one customer's credit history and credit score. You can contact Tamara for more information.
  • Customer must use the mobile number registered with Absher to complete the purchase using Tamara.
  • Customer must settle all overdue payments with Tamara.
  • Customers of Age 18 Years and older are Eligible to Pay with Tamara as follows:

    Age Eligibility Minimum Invoice Value Maximum Invoice Value
    Below 18 Years Not Eligible SR 0 SR 0
    18-21 Years Eligible SR 200 SR 1,500
    Above 21 Years Eligible SR 200 SR 9,000
  • eXtra reserves the right to suspend, cancel or amend any of these terms and conditions at any time.
  • These special Terms and Conditions and its amendments from time to time shall be governed by the laws of Kingdom of Saudi Arabia and subject exclusively jurisdiction of its Courts.